"Alexa, open Real Time Text"
In-call features for people with disabilities
Worked on UX and voice design. Our customer goal was to support total conversation (video feed + chat feed + keyboard) for customers who are deaf, hard of hearing, or speech impaired.
RTT enables customers with speech impairments to type a message while on a video call. They can do this with an on screen or external keyboard.
Call Captions enables customers with hearing impairments to view what others in the call are saying on screen.
"Alexa, call family group"
groups for group
Worked on UX and visual design. Group calling on Alexa allows customers to use Alexa-enabled devices for real-time conversations with multiple people inside and outside their household.